Complaints Policy and Process

Global Concern Australia welcomes feedback and is committed to effectively resolving any complaints. We recognise the importance of complaints and regard them as a way of ongoing improvement to better serve our supporters.

A full version of the Complaints Policy is available on request.

If you would like to provide feedback or make a complaint, please contact us here

If you believe there has been a breach of the ACFID Code of Conduct, you can lodge a complaint on their website.


Download Complaints Policy PDF

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