Contact Us - Global Concern

In Australia

Address: PO Box 168 Penshurst, NSW 2222 Australia
Phone: +61 2 9570 8211
Fax: +61 2 9570 4738

Complaints & Feedback

At Global Concern we welcome feedback from our supporters. We believe that responding to complaints, allows us to improve the quality of our work, build trust with our supporters and learn from the feedback provided.

There are a variety of ways you can provide feedback or lodge a complaint. You can use the form on this page or contact us by email, phone or mail. Complaints can also be made in person. Once received, your feedback or complaint will be dealt with internally for consideration and resolution. Our Complaints Handling Policy details how we are required to deal with any complaint.

GLOBAL CONCERN, 1 THE STRAND, PENSHURST, NSW, 2222, AUSTRALIA

+61 2 9570 8211 INFO@GLOBALCONCERN.ORG.AU

Every Home Global Concern Ltd is an active member of the Australian Council for International Development (ACFID) and adheres to the ACFID Code of Conduct, which defines minimum standards of governance, management and accountability of development for member non-government organisations (NGOs). Complaints relating to a breach of the ACFID Code of Conduct can be made to the ACFID Code of Conduct Committee.